FAQ's

Q: MAP Pricing

There are products throughout our website that have the option to “add to cart” only and no displayed price until you add the item to your cart. You may also see a caption indicating they are displayed at MAP price. The reason for this is what is known as "MAP", or Minimum Advertisable Price.

MAP is a voluntarily agreement that all legitimate manufacturer authorized retailers enter into with their authorized USA supplier or the manufacturer. According to such agreements, retailers can usually sell MAP restricted items for any price they choose, but may not display in any print or online advertising, a price below the Minimum Advertisable Price.

We adhere to MAP restrictions because our relationship with our authorized suppliers demands it. We are an honorable, honest company - we keep agreements with vendors as well as our customers, because it is the right way to do business. Such adherence also guarantees our customers...YOU...get proper and prompt service from these manufacturers should you need it.

We respect our MAP contracts, and wherever the scope of that agreement permits us an avenue to supply product for a transactional selling price below MAP, we make those prices available to you in the easiest, quickest manner allowed to us.

To find out what we can actually sell you an item for, please send an email to sales@neverenoughauto.com or look for the “Chat Now” box at the top of any page.

Q: Warranty Info

No aftermarket part or accessory that is properly installed on your vehicle will entirely void your original vehicle manufacturer’s warranty.

According to the provisions in the Magnuson-Moss Warranty - Federal Trade Commission Improvement Act, It is the dealership's responsibility to prove that your modification directly caused or affected the failure you are trying to resolve. With that said, some dealerships are more performance-oriented than others and are more willing to work with customers.

Warranty-related materials, published by the new vehicle manufacturers, state that the installation of aftermarket parts have no effect on the warranty unless such equipment causes the problem that leads to the warranty claim. Nonetheless, some dealers have improperly denied warranty claims even though the claim had nothing to do with aftermarket parts. I.E., just because you install an exhaust system, your suspension failure warranty claim cannot be denied. If you experience a problem with an uncooperative dealership, point out the provisions of this "FEDERAL ACT". For more information call your vehicle manufacturer or click on the link above to go directly to the Federal Trade Commission's website to find out more about this law.


Shipping & Returns

Q: What shipping options are available?

Online orders will be shipped based on the customers choice at checkout. Not all items will ship to P.O. boxes, so please provide a physical address. Please contact us if you are interested in an expedited shipping on your order.

Q: Do you ship outside of the USA?

Yes, however the site may not calculate your shipping amount, or may default to a value larger than actual cost - joys of automation. Please message us for a shipping quote and we will promptly provide you with one.

Q: Do you ship to Alaska and Hawaii?

Yes, every day we do. However the website calculates the Protectorates (PR, GU, APO, HI, AK) as standard domestic packages whereas UPS/FedEx/USPS have different rates for those locations. Please contact us for a solid shipping quote before ordering as the automation of the website doesn't factor in all variables.

Q: What could cause a shipping delay?

Many things can cause shipping delays - most of which are out of our control. We do our best to immediately process customers orders. Doing so efficiently however starts with the information entered by the customer. Before you submit your order please verify the correct address is entered. Once processed it is unlikely that we can change the address on your order (also per our policies we will only ship to the address associated with the payment for fraud reasons). The carriers we use are extremely reliable but when dealing with millions of packages a day, situations may arise - shipping damage, lost packages, incorrect delivery - if any of these situations happen please contact us immediately and we will do everything in our power to get it resolved as efficiently as possible. In addition, during the holiday season shipping delivery may vary.

Q: Is there a cost on returns?


Privacy Policy

Q: Communications

If you select during the order process or at other times when you submit personally identifiable information, the information you provide may be used by Never Enough Auto to create and deliver to you our newsletters, surveys or other communications containing product information. If you prefer not to receive such Communications, please do not select the ‘Please inform me option’. If you do select this option and later decide that you would no longer like to receive these communications, please use the features made available to you.

Q: Brochure Mailing List

If you have requested a Never Enough Auto brochure, all information is kept completely confidential and is not shared with any third parties. We may, on occasion, send you an updated catalog or brochure. If you do not wish to receive any mail from Never Enough Auto, please contact us via email at . Include your name and mailing address and email address. You will be removed from any future mailings.

Q: Communications to Serve You

If you have elected to provide us with your contact information, e.g., by registering at the Site, emailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive an email to confirm their order. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Never Enough Auto offers its customers.

Disclosure of Personally Identifiable Information

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent. Never Enough Auto takes great pride in having you as a customer and we will ensure your privacy as a customer. Never Enough Auto does not sell or exchange names or any other information about our customers with third parties.

Q: Fraud Protection and Compliance with Law

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Q: Service Providers

We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, web hosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and email service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

Q: Special Events

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.

Q: Business Transfers

As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.

Q: Cookies, IP Addresses, Pixel Tags and Tracking Technology

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.

Similarly, when you visit this Site or view one of our emails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of email your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.

www.neverenoughauto.com does recognize your ISP (internet service provider), however, we cannot identify you as an individual. If you make an on-line purchase we do collect information (such as sales statistics and traffic patterns) to help improve your shopping experience. We keep all information confidential.

Q: Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

Q: Links

This Privacy Policy applies only to the information collected on this Site. Our Site may contain links to or from other websites and you should be aware that we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites linked to the Site.

Q: Security

Never Enough Auto seeks to protect the security of your personal information both online and offline. All credit card transactions are secure. Every on-line order is encrypted and sent through a secure server, using SSL technology to prevent information from being intercepted.

Confidential information such as your credit card number will be used only to fulfill your order. To protect your privacy, we will ask you to enter your credit card number and expiration date each time you place an order with us. This way, even if someone else accesses the account information stored on your computer, they won't be able to use your credit card.

E-mail is not encrypted and is not a secure means to transmit credit card numbers. We will only display the last 4 digits of your credit card number on your account.

Q: Notification of Policy Changes

Never Enough Auto reserves the right to revise this Privacy Policy in the future by posting changes at this location and we may make changes at any time without notification.

Q: Updating Personal Information

If you are a registered member at Never Enough Auto, you can change your personal information at any time by updating your information at check-out.

Q: Contacting Us

We welcome your comments and questions about privacy. Please send email to sales@neverenoughauto.com.

We are confident that your visit to Never Enough Auto is secure and safe. However, you may choose to call us directly to place your order over the telephone. Please call Customer Service toll free at 877.609.6727.